- Address: Alaghband Jewelry, Fashion Avenue, Dubai Mall
- Contact Number: +971501400520
- Email: info@alaghbandjewelry.com
FREQUENTLY ASKED QUESTIONS
Don’t worry, we have got you covered. It is both safe and easy. Once you have decided upon your purchase, click on the “Add to Bag” button next to the jewelry to place it in your virtual Shopping Bag. Now you will need to follow the checkout directions and complete your payment process by providing your credit card information. Feel free to contact our Customer Service at +16474518062 for further help.
Most definitely! Contact our Customer Service at +16474518062 and one of our jewelry experts will answer all your questions.
We offer complimentary worldwide delivery using express and tracked delivery methods, assuring a safe and secure delivery.
Customers at Alaghband hold the right to carry out returns within 30 days of the delivery date for a full refund. Return will be accepted if the jewelry is in an unused condition accompanied by its original packaging and sales receipt. Refund will only be accepted when carried out by the same individual the sales receipt is under the name of, being transferred to the bank account the purchase was originally made from.
Return can also be made in person at Alaghband’s flagship store at The Dubai Mall. However, cash refunds cannot be made at the retail store.
In case of a return after 30 days or more, 24% will be deducted from the original payment.
Custom-made and personalized jewelry with for example engraving cannot be returned.
Contact our Customer Service for assistance upon return.
